The AML/CTF policy is a procedure to prevent our services being used to commit or facilitate financial crimes. The specific provisions of those policies are confidential, in order to prevent possible avoidance by dishonest or fraudulent users. We would like to introduce to you some of the general rules and stipulations of our policies which directly concern you and affect the services we render.
We are obliged to identify, beyond a reasonable doubt, the identity of persons enabled to make purchases on our website. This is the reason why we may ask to collect your ID photos/scans.
In case of doubt, our customer support team may contact you to alleviate any concerns.
If we cannot determine, beyond a reasonable doubt, that the documents you provided are yours and authentic, we won’t be able to let you execute any transactions.
AGIO GROUP LIMITED (AGACCADEMY) is obligated to close the user’s account and terminate the business relationship if our AML/CTF team find any suspicious activity, as presented in our operating rules below.
Our operating rules include, inter alia, as follows:
AGIO GROUP LIMITED (AGACCADEMY) shall not accept cash purchases or cash refunds.
AGIO GROUP LIMITED (AGACCADEMY) shall not accept any third party purchases or payments on a user account, that is managed on behalf of some one else, jointly or by shared accounts, etc.
AGIO GROUP LIMITED (AGACCADEMY) does not allow any exceptions to required user documentation rules.
AGIO GROUP LIMITED (AGACCADEMY ) reserves the right to refuse to process a User’s
transaction at any time, due to suspicion of AML / CTF risk.
According to our policies, we do not open accounts and do not process transactions for citizens and residents of, as well as people staying in, countries where transactions are prohibited by international sanctions or internal regulations, or originating from countries which based on various criteria (Corruption Perceptions Index by Transparency International, FATF warnings, countries with weak anti-money laundering and terrorist financing regimes determined by European Commission and other criteria) impose high AML / CTF high risk.
Afghanistan, American Samoa, Angola, Bahamas, Botswana, Burundi, Cambodia, Central African Republic, Chad, Congo, Cuba, Democratic Republic of Congo, Equatorial Guinea, Eritrea, Ethiopia, Ghana, Guam, Guinea Bissau, Iran, Iraq, North Korea, Lebanon, Libya, Mali, Nigeria, Pakistan, Panama, Puerto Rico, Samoa, Saudi Arabia, Sierra Leone, Somalia, South Sudan, Sri Lanka, Sudan, Syria, Trinidad and Tobago, Tunisia, Venezuela, Yemen, Zimbabwe, USA (some states).
